Terms of Service

Overview

Welcome to Marovela™.

Throughout this document, the terms “we,” “us,” and “our” refer to Marovela™. Our website and online store provide curated pet care products, services, content, and related features designed to support a better experience for pet owners (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by the following Terms of Service, along with any additional policies referenced here. If you do not agree, please discontinue use of the site.

These Terms are designed to explain your rights, responsibilities, and important legal conditions including liability limitations and warranty disclaimers.

1. Eligibility & Account Use

To use our Services, you confirm that you are of legal age in your jurisdiction or have permission from a guardian.

When placing orders or creating an account, you agree to provide accurate and complete information such as contact details, shipping address, and payment information.

You are responsible for:

  • Keeping your account credentials secure
  • All activity performed under your account
  • Ensuring your submitted information remains current and valid

Accounts may not be transferred, sold, or shared without authorization.

2. Product Information

We aim to present our products as accurately as possible.

However:

  • Colors, textures, and appearance may vary depending on screen settings
  • Product descriptions may be updated or adjusted without prior notice
  • We do not guarantee that products will exactly match digital representations

Marovela™ reserves the right to modify or discontinue any product at any time.

3. Orders & Acceptance

When you place an order, you are making an offer to purchase.

We reserve the right to:

  • Accept or decline orders at our discretion
  • Limit quantities per customer or region
  • Cancel or modify orders when necessary

An order is only confirmed once payment is successfully processed and approved.

4. Pricing & Payment

Prices are subject to change without notice. The price applicable is the one shown at checkout.

Additional charges may apply for:

  • Taxes
  • Shipping fees
  • Customs or import duties (if applicable)

You agree to provide valid and authorized payment details for all purchases. Failure to do so may result in order cancellation.

5. Shipping & Delivery

Delivery times are estimates and may vary depending on location, logistics, or customs processing.

Once the order is handed to the carrier:

  • Responsibility for transit passes to the carrier
  • Delays caused by shipping providers or external factors are outside our control

6. Intellectual Property

All content on this website — including branding, product designs, visuals, text, and logos — belongs to Marovela™ or its partners and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without written permission.

The Marovela™ name and branding are protected trademarks and may not be used without authorization.

7. Third-Party Services

Our Services may include links or tools provided by third parties.

We are not responsible for:

  • Third-party content accuracy
  • External website policies or practices
  • Any damages or issues arising from third-party interactions

Use of third-party services is at your own discretion.

8. User Conduct

You agree not to misuse the Services, including but not limited to:

  • Engaging in unlawful or harmful activity
  • Attempting unauthorized access to systems
  • Uploading malicious software
  • Collecting or scraping data without permission
  • Interfering with website functionality

We may restrict or terminate access if violations occur.

9. Service Availability

We may update, modify, or discontinue parts of the Services at any time without notice.

We are not liable for interruptions, downtime, or temporary unavailability.

10. Limitation of Liability

To the maximum extent permitted by law, Marovela™ is not responsible for any indirect, incidental, or consequential damages resulting from:

  • Use of our Services
  • Delays or delivery issues
  • Product usage outcomes

All products and Services are provided on an “as available” basis.

11. Indemnification

You agree to hold harmless Marovela™ from any claims, damages, or liabilities resulting from:

  • Your use of the Services
  • Your violation of these Terms
  • Any misuse of products or website features

12. Changes to Terms

We may revise these Terms periodically.

Any updates will take effect once published on this page. Continued use of the Services indicates acceptance of the revised Terms.

13. Contact Information

For questions regarding these Terms, you may contact us:

Email: service@marovela.com
Company: J & J NY Distributors
Brand: Marovela™